Phishing Awareness

Pentel Wants You to Beware of Impersonators and Phishing Scams!

Learn how to spot and report suspicious emails that appear to be from Pentel.

"Phishing" is a common method of cyber fraud where the sender of an email impersonates a Pentel employee and tells you to send or redirect your money to the scammer's fraudulent account.  They target organizations, businesses and individuals alike.

How to Spot a Phish

Pentel's website and the domain of all Pentel employee emails is @Pentel.com.  If you receive an email that:

  •  You were not expecting from Pentel
  • Asks you to change your usual payment method, such as sending payment by wire or credit card instead of mailing a check
  • Tells you to change the bank account information you have for Pentel, or
  • Tells you to redirect payment(s) to a new or different bank account,

You should take the following action to verify the legitimacy of the sender and of the request, specifically:

  •  Check the email address to ensure it does not contain additional characters, is not missing characters, or is otherwise misspelled.
  • Contact Pentel's Accounts Receivable Department directly by phone at (310) 320-3831 ext. 1296, which is published on Pentel's official website here [www.pentel.com].
  • Report any suspicious email to ReportPhishing@pentel.com

What Else Can You Do?

To avoid phishing schemes, please observe the following email best practices:

  • Do not click on links or attachments from senders that you do not recognize. Be especially wary of .zip or other compressed or executable file types.
  • Do not provide sensitive personal or business information (like usernames and passwords, credit card or financial account numbers) over email.
  • Watch for emails that use misspelled or otherwise suspicious or misleading domain names.
  • When visiting websites, inspect URLs (the website address) carefully to make sure they are legitimate and not imposter sites.
  • Do not try to open any shared document that you are not expecting to receive.
  • If you can’t tell whether an email is legitimate or if the email is suspicious, please report the e-mail to ReportPhishing@pentel.com